Contact us

Email

For general enquiries about our skin care products or member accounts, shipping, feedback etc. please complete the email form below.  We'll aim to get back to you within 48 business hours.

Head office

Our head office, retail store and clinic is located at:

Keperra Central
65 Gilston Street
Keperra QLD 4054, Australia

ABN 26 134 881 093 / ACN 134 881 093

Call us

Speak to one of our friendly staff by telephoning 1300 796 400 within Australia (cost of a local call) or +61 7 3354 3896 if calling from outside Australia (see below for opening hours).

Our customer services team is available Monday to Friday between 9am to 4pm Brisbane time.  We are closed on Queensland public holidays.  Our online store never closes, it's open 24/7 all year round.

You can also read our Retail store and clinic trading hours. 

Media

For media enquiries please contact Millie Domokos at millie@facialco.com.au

Skin analysis and product advice


For assistance with determining your skin type and suitable skin care products please try our complimentary online skin analysis tool.  If you prefer to speak to one of our qualified skin therapists (telephone or face to face), visit our Facial clinic page for further details.  A consultation fee applies.


Online contact form


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